Last updated: January 2025
Please read these terms and conditions carefully before using aeloraretreats.com. By using our website, you agree to be bound by these terms.
aelora retreats is a curated property listing platform operated as a sole trader business. We connect guests with independent property owners. All bookings are made directly with property owners — aelora retreats acts as a marketing and listing platform only and is not a party to any booking contract between guest and property owner.
You may use our website for lawful purposes only. You agree not to use this site in any way that is unlawful, harmful, or that could damage, disable, or impair the website. You must not attempt to gain unauthorised access to any part of our website or its related systems.
aelora retreats facilitates bookings between guests and property owners via Staylists. All booking contracts are between the guest and the property owner. aelora retreats is not responsible for the performance of any booking, cancellations, or disputes between guests and property owners. Payment terms, cancellation policies, and booking conditions are set by individual property owners.
Property information on our website is provided by property owners. While we take reasonable steps to ensure accuracy, aelora retreats cannot guarantee that all information is complete, accurate, or up to date. We encourage guests to verify key details directly with property owners before booking.
Property owners who list with aelora retreats agree to pay the applicable subscription fee as agreed at the time of listing. Subscriptions are non-refundable unless otherwise agreed in writing. aelora retreats reserves the right to remove any listing that does not meet our curation standards or that breaches these terms.
All content on this website — including text, design, logos, and images — is owned by or licensed to aelora retreats. You may not reproduce, distribute, or use any content from this site without our prior written permission. Property owners retain ownership of their own photography and content.
aelora retreats shall not be liable for any indirect, incidental, or consequential loss arising from use of this website or any booking made through it. Our total liability to you shall not exceed the subscription fees paid to us in the preceding 12 months.
Our website may contain links to third party websites. We are not responsible for the content or privacy practices of those sites. Links do not constitute endorsement.
We may update these terms from time to time. Continued use of the website after any changes constitutes acceptance of the updated terms.
These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have any questions about these terms, please contact us at hello@aeloraretreats.com.